OUR PRIVACY & POLICY

At Aadya Logistics, we prioritize your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services, visit our website, or engage with us in other ways. By accessing or using our services, you agree to the practices described in this policy.

We may collect the following types of information:

Personal Information : This includes names, email addresses, phone numbers, delivery addresses, and other personally identifiable information you provide when using our services.
Transactional Information : Details about the services you request or purchase, including shipment details, payment information, and delivery preferences.
Usage Data : Information about how you interact with our website, mobile app, or other services (e.g., IP addresses, browser types, and pages viewed).
Location Data : If you use location-based services, we may collect geolocation data to facilitate deliveries or track shipments.

We may use the information we collect for the following purposes:

Service Delivery : To provide the logistics services you request, including delivery, tracking, and customer support. Communication: To send order updates, confirmations, and important notifications related to our services.
Marketing and Promotions : To send promotional emails, newsletters, or offers (with your consent, if applicable).
Improvement of Services : To enhance and personalize the user experience on our website or app, and improve our services. Compliance and Legal Obligations: To comply with legal requirements or resolve disputes.

We may share your personal data in the following circumstances:

Third-Party Service Providers : We work with trusted service providers (such as payment processors, delivery partners, and technology providers) who assist us in delivering services. These third parties are obligated to protect your information and only use it for the purposes we specify.
Legal Requirements : We may disclose your information if required to do so by law, court order, or legal process, or in response to a lawful request by public authorities (e.g., national security or law enforcement).
Business Transfers : In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.

We use industry-standard security measures, including encryption and secure servers, to protect your personal data from unauthorized access, loss, or misuse. However, please be aware that no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When your data is no longer needed, we will take steps to delete or anonymize it.

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Access : You can request a copy of the personal information we hold about you.
Correction : You can update or correct your personal data if it is inaccurate or incomplete.
Deletion : You can request that we delete your personal data, subject to certain exceptions (e.g., legal obligations).
Opt-Out : You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.
Data Portability : You may request a copy of your personal data in a structured, machine-readable format. To exercise these rights, please contact us at the details provided below.

We use cookies and similar tracking technologies to improve your experience with our website and services. Cookies allow us to:

1. Remember your preferences and settings
2. Analyze website traffic and usage patterns
3. Personalize content and advertisements
4. You can manage your cookie preferences through your browser settings.

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.